I enjoyed free 411 service so much I figured I needed to find another one. I found this list of free 411 services. Some even have live operators (if you find humans helpful as opposed to computers)! It's too early for me to test them and decide which one is going to get programed into my phone, but it's a start. The list is a big dated, written back in 2008... but, like I said, it's a start. I'll be giving them a try.